Beacon Technologies seeking a Telecommunication Analyst III for our client partner. Looking for an experienced Telecommunication Analyst to continue support for business partners and people in our client's care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. Candidates MUST be local to Wisconsin or willing to relocate at the candidate's expense prior to starting. This position is mostly remote but will require office visits as needed. Provides technical assistance in support and preparation of telecom technologies, primarily focused on mobile technology management, deployment, and maintenance. Requires working knowledge of and experience with mobile devices, and desktop technologies including, but not limited to, desktop applications, iPhones, and iPads. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible but limited. This is a remote position with office visits at least weekly. Applicants must reside within the State of Wisconsin.

The telecom group manages:

• Telecommunication Company management
• Smart phone support
• Tablet Support
• InTune
• Airwatch
• Apple Business Management
• Video conferencing account management

Required Skills & Years of Experience: 1 – 5 Years

• Video Conferencing infrastructure and endpoints management
• Mobile device support and Management
• Customer Service
• Working knowledge of iPhones and iPads
• Strong customer service skills
• Ability to work in a fast-paced environment

Required Soft Skills:

• Ability to work independently but in a team environment-
• Able to meet deadlines
• Punctual
• Ability to multi-task and balance their workday
• Ability to troubleshoot complex problems and determine a solution

Preferred Vendor Experience:

• USCC
• Verizon
• AT&T (FirstNet)
• Zoom
• AirWatch
• Apple Business Management
• Microsoft
• Cisco Webex

Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible but limited. This position will have minimal travel, but it may be necessary for some projects. No overnight travel expected.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.