Beacon Technologies is seeking a Systems Engineer for our client partner. This role will serve as a subject matter expert with enterprise accountability for designing, implementing, and managing the IT Operations environment. The candidate must have experience managing Microsoft Active Directory and Windows services running various Windows operating systems in VMware and AWS environments. This person must be an MS Windows server technology expert who can operate and continuously improve, standardize, and automate tasks in multiple data centers throughout the US. They should have a solid background in storage technologies, Security, scripting, backup and recovery technologies, and infrastructure as code. We’re looking for a responsive, highly productive professional who can work with a variety of IT colleagues and vendors to ensure continued performance, scalability, and availability.

Primary Accountabilities:

• Responsible for the design, standardization, and ongoing management of our enterprise Windows server/Active Directory, including Windows system administration, ongoing checks on expected server operations, storage space, event logs, etc.
• Windows server 2008-2022 support (on-premises, remote, and cloud-based systems).
• Implementation and management of enterprise backup solutions.
• PowerShell scripting and task automation.
• Participate in infrastructure management, remediation, and auditing processes that meet the PCI Data Security Standard.
• Ensure standard IT preventative maintenance/management functions are taking place in alignment with enterprise procedures and standards.
• Provide remote assistance as needed to personnel who are outside of the primary work location.
• Planning and coordination of changes in the context of change management.
• Creation and updating of system documentation.
• Develop, publish, and adhere to standards, policies, and procedures.
• Provide on-site and remote support; emergency on-call support as needed.
• Assist with managing maintenance agreements and maintaining consistent device configurations, accurate device asset inventories, and up-to-date system diagrams and documentation.
• Working in a highly team-oriented global team environment, assisting the engineering team in developing standard operational processes to support the management of data centers, server & storage environment, and global customer voice/data network infrastructures.
• Share 7x24 rotational responsibilities for On-Call support.
• Follow, support, and promote the ongoing improvement of project methodologies, change management, security, and other corporate and Infrastructure team policies.
• Participate in and support team-oriented problem-solving, system development, and operations approaches.
• Work with the Security and Audit teams regarding ITGCs and risk mitigation.

Experience and Skills:

• Four-year degree in Computer Science or related field or equivalent experience.
• 10-15 years of experience required in the following areas:
  • Windows Server 2008R2-2012 R2, 2016, and 2019 support
  • Microsoft Active Directory
  • Managing a VMware environment
  • Windows infrastructure services include GPO, DFS, File/Print, DNS, WINS, replication, certificate, and ADFS
  • IP Level experience with VLANs and Subnets
  • PowerShell/Python Scripting/task automation experience
  • MS Exchange/O365
  • Industry Standard Enterprise backup/recovery technology
• 3-5 years' experience preferred in the areas of Citrix Xen App and supporting an enterprise backup and restore solution.
• Additional experience preferred in areas such as:
  • AWS Cloud
  • VMWare ESX Enterprise, vSphere, vCenter
  • Unix/Linux
  • Veeam Enterprise Management
  • Cisco UCS and Intersight
  • HPE Storage
  • Ivanti Service Manager
  • Nutanix
  • Terraform
  • SolarWinds
• Experience with configuration of Windows servers in a data center environment is required, and configuration of network and SAN in a blade server environment is preferred.
• Experience managing local infrastructure and user projects is a plus.
• Strong experience with MS Windows 7-10 desktop OS as well as MS Office Productivity tools (on-premises and O365)
• A working understanding of LAN/WAN concepts is required.
• Experience managing/supporting systems remotely and in a highly secure environment.
• 5+ years of experience working within an ITIL based structure (Change Management, Incident Management, Problem Management, etc.).
• Strong documentation skills and experience with technology asset management processes are required.
• Experience with supporting remote office environments is preferred.
• An established history of delivering great customer service.
• Experience as a proactive problem solver who can identify and execute the immediate and long-term tasks needed for resolution.
• Resourceful in establishing and nurturing key relationships across the IT, Business Operations, and corporate teams
• Demonstrated ability to multi-task in a fast-paced environment with stringent deadlines
• Must be able to communicate technical information to both technical and non-technical personnel effectively.
• Must have excellent customer service skills and thrive in a team environment.
• Highly motivated self-starter who is innovative and quick to learn.
• Demonstrated ability to prioritize and effectively execute tasks in high-pressure and stressful situations.
• Possesses strong analytical, conceptual, and planning skills and is detail oriented.
• Excellent oral, written, and interpersonal communication skills.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.