Support Desk Analyst | Beacon Technologies

Support Desk Analyst

Posted on May 6, 2021

Location

Remote
11799

Position Details

Full-Time

Job Summary

Beacon Technologies is looking for a Support Desk Analyst to work remote for a new career opportunity.

Job Description

Support Technologists provide support to a variety of customers troubleshooting technical problems or providing technical support related to software and hardware systems through configuration, monitoring, control and maintaining.

We are looking for a highly capable professional to assess and optimize the performance of end-user IT systems and software! You will be analyzing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to clients and personnel.

Requirements

  • Associate's or Bachelor's degree in computer science, information systems, or similar.
  • At least two years' experience in an IT performance analysis and end-user support role.
  • In-depth and current knowledge of computer programs and hardware.
  • Exceptional analytical and problem-solving skills.
  • Advanced collaboration, communication, and interpersonal skills.
  • Excellent organizational and time management skills.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.