Beacon Technologies is seeking a Sr. Claims Technical Specialist for our client partner. The purpose of this role is to oversee the examination, evaluation, and processing of complex Claims estimates and paid Claims values, ensuring adherence to policy terms and conditions in alignment with the Claims Philosophy. The role also entails supporting the claims function in specific insurance classes to drive operational efficiency, efficient claims settlement, and fair resolution of claims disputes in line with company guidelines and philosophy. The selected candidate will manage the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating the lawyers professional and miscellaneous professional liability business segments. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters. The Senior Claims Technical Specialist role will be familiar with Architect and Engineer Errors and Omission claims. This role can be onsite (NYC, Chicago or Plano, Texas) or remote, but there will be some travel expectations for mediations and settlement conferences, etc.

Your new role:

• Manage a diverse portfolio of complex claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
• Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance
• Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
• Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies
• Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants
• Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
• Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
• Advise on specific professional liability areas of specialization and coordinates efforts to disseminate information and guide learning and thought leadership in those areas; serve as the subject matter expert
• Represent client by participating in and attending industry seminars or authoring articles pertaining to professional liability subjects
• Collaborate with Underwriters to identify, understand and address novel or complex risks to appropriately price and negotiate terms including participation in sales calls and requests for proposals (RFPs)
• Manage relationships with external vendors to deliver accurate, timely, and cost-effective solutions.
• Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization.
• Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

Required Education:

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience:

• 8 years relevant experience

Preferred Competencies/Skills:

• Generate original, innovative solutions to difficult or unusual situations
• Identify and locate information and facts which are necessary and relevant for the purposes of evaluating a claim
• Financial and business acumen and awareness of financial responsibility
• Quickly change direction when working on multiple projects or issues
• Properly document investigation findings and preserve evidence in accordance with internal and external laws and procedures
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Assume a methodical approach to a given situation and develop a systematic procedure as a response
• Develop effective negotiation strategies and prepare a plan of action
• Build and capitalize on beneficial internal and external relationships including competitors
• Actively contributes towards continuously improving performance and mentor team with feedback, on-the-job skill enhancement opportunities and career advice
• Build and establish constructive and cooperative working relationships and open lines of communication
• Utilize effective communication skills to influence and persuade decision makers
• Manage a diverse and extensive portfolio of management and professional liability claims with varying levels of complexity and activity
• Collaborate with internal resources to resolve difficult claims situations and drive resolution opportunities with internal and external stakeholders
• Preferred Education: Juris Doctor
  
  

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.