Beacon Technologies is seeking a ServiceNow Developer familiar with SAM (software asset manager). The individual must understand software/hardware asset management and have experience with SAM/ServiceNow. This role requires someone with customer service skills. Someone who can work with issues through the phone or in person and someone that can be comfortable under pressure. This person must have worked with an incident tracking system, such as ServiceNow. This individual must have the ability to work independently in a high-volume environment. This is a strategic position that impacts our client’s capability to conduct business in an uninterruptable manner. The position has cross-organization scope. This position can be 100% remote.

Knowledge, Skills, and Abilities

• Design, implement, and maintain the organization's application systems and/or IT infrastructure.
• Provide an architectural framework for information system development, maintenance, and enhancement efforts.
• Understand user and process requirements and ensure those requirements can be achieved through high quality deliverables.
• Work closely with developers and engineers to develop road maps for applications, align development plans, and to ensure effective integration among information systems and the IT infrastructure.
• Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards, as well as emerging business requirements.
• Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
• Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
• Conducts routine tasks as directed. Moderate supervision with some latitude for independent judgement.
• Typically requires five years or more experience.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team. Beacon Technologies, Inc is an equal employment opportunity employer with a functioning Affirmative Action Plan.