Network Support Director

Posted on November 11, 2025

Location

Remote
013368

Position Details

Full-Time

Job Summary

Beacon Technologies is seeking a Network Support Director for our client partner. As the Director of Network Construction, you'll play a pivotal role in building and expanding cutting-edge infrastructure. You’ll oversee all aspects of inside plant (ISP) and outside plant (OSP) construction, critical system infrastructure, right-of-way management, and capacity optimization—ensuring our network continues to deliver exceptional performance and reliability. In this role, you’ll be the strategic link between Field Services, Marketing, Sales & Customer Operations (MSCO), and other Network Services teams. Together, you’ll plan and prioritize network deployments, align infrastructure builds with capital budgets, and optimize rollout timing to meet business and customer needs.

Your leadership will guide the deployment of central office equipment, outside plant infrastructure, and other critical assets, while managing contractors and right-of-way processes to keep projects on track and on budget. You’ll also ensure our network data is accurately captured and maintained across Metasolv, GIS and project management systems, supporting transparency and sales readiness as new builds go live. This involves working with the major switching, transmission equipment and next generation technologies including PON, VOIP, IPTV and wireless. This position has the ability to work remotely in any of the 40+ states in which our client operates. Regular travel will be required for in-market support.

Responsibilities:

  • Provides leadership for all “construction” personnel including ISP construction, OSP construction, critical infrastructure, right of way, contractors, developing people, budgeting, process improvements, training, resource allocation and cost control.
  • Primary interfaces with the Field Services, Network Operations, Government & Regulatory Affairs, and MSCO teams to ensure successful implementation of the Voice, Video and Data network within the financial (OPex and Capex) targets established.
  • Meets with and actively manages various vendors, from equipment vendors to data circuit providers to deliver what they promise on time and within the expected cost structure.
  • Oversees and coordinates the preparation and management of the Telecom Network Services capital and expense budget, including assigned program level capital responsibilities.
  • Control related activities including the applicable Network Services Sox controls related to fixed assets, capital spending, call detail billing and network security.
  • Work with the Supply Chain Services team on development of RFP’s, bids, system development, and process improvement to reduce costs paid to external companies and internal expenses.
  • Finding new construction contractors and contract negotiations with the existing contractors to meet build commitments, reduce costs, and add construction capacity and capability.
  • As a key Network Services Leader, contributes to the Network Services leadership team in assuring a cohesive body of processes for network planning, engineering, and construction as well as assuring we have a culture that focuses on operational excellence, consistent with
    overall mission and values.
  • Serves on internal and external industry committees and work groups.

Qualifications
Required Qualifications:

  • Bachelor’s degree (or higher) -OR- 4+ years professional work experience.
  • 8+ years of experience in the telecommunications industry as it relates to planning, operations, engineering, supervision, or project management functions.
  • 8+ years’ experience in management or a supervisory role.

Other Qualifications:

  • Master's in business administration degree highly desirable.
  • Proven ability to communicate complex issues effectively to varied audiences, among them senior executives. Must be able to distill complex information to its most salient points for key decision-makers.
  • Product Development and Management experience considered a plus
  • Proven experience developing initiatives with concrete results.
  • Proven leadership ability, demonstrating coaching of network and contact center professionals.
  • Proven ability to assess risks, develop risk management plans-both formal and informally-and to drive toward execution in the presence of
    imperfect information.
  • Superior ability to analyze and forecast resource needs and to optimize those needs across many projects.
  • Proven ability to provide excellent judgment and leadership in crisis management situations.
  • Proven ability to effectively interact with peers to develop near-term and long-term strategies.

 

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.