Beacon Technologies is seeking a Help Desk II Technician for our client partner. This is a hybrid position, working in the office one day a week. Candidates must be CURRENT WI residents. No relocation is allowed. The contractor will be required to be available online, be present to meet all workload requirements, and must be available to attend all scheduled meetings during standard working hours of 7:45 am – 4:30 pm Central Time. The service to be performed includes providing Identity and Account Management (IAM) services for staff and public users of applications, performing 1st and 2nd Tier computer support for internal staff, and managing and deploying computers for staff. The public-facing applications include various programs for the Divisions of Unemployment Insurance and Employment Training.

Top Required Skills & Years of Experience:

• Experience providing IT support in a professional setting - 3 years
• Experience working with Microsoft Office Suite - 3 years
• Experience providing Identity management administration - 3 years

Preferred Skills:

• Experience working with a web-based telephony systems.
• Experience verifying confidential account credentials.
• Experience working with conference room technology.
• Previous experience providing this service for government a plus, and experience with environments will be especially valuable.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.