Desktop Support | Beacon Technologies

Desktop Support

Posted on October 8, 2020


Madison, WI

Position Details


Job Summary

Beacon Technologies is looking to hire an exceptional Desktop Support to work in Madison, Wisconsin.

Job Description

  • Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved
  • Organize and file documentation
  • Maintain a working log detailed all required system updates, as well as the date of completion
  • Resolve technical issues related to network interruptions
  • Install and configure computer systems and applications within the company

Required skills:

  • Ability to be self-directed
  • Able to work independently
  • Business Office Applications and Administrative Procedures
  • Customer Service
  • Excellent oral and written communication skills
  • HP
  • Microsoft Office 2010 Suite
  • Other skills such as adding memory, video cards, mother boards, hard drives
  • Email Clients - Outlook
  • Web Browser - Internet Explorer
  • MS Windows 7
  • MS Office 2010/O365


About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.