Beacon Technologies is seeking a skilled Data Analyst to join our client's team. The ideal candidate will be responsible for analyzing data, identifying trends, developing insights, and providing actionable recommendations to both business and IT teams. This role requires strong analytical skills and the ability to communicate findings effectively through written reports and presentations.

Key Responsibilities:

• Collect, analyze, and interpret data primarily from ServiceNow but occasionally from other sources to identify trends and patterns.
• Develop insights and recommendations based on data analysis to support business and IT decision-making.
• Prepare comprehensive reports and presentations to communicate findings to stakeholders.
• Collaborate with business and IT teams to understand their data needs and provide solutions.
• Ensure data accuracy and integrity in all analyses and reports.

Preferred Skills:

• Familiarity with ServiceNow application.
• Experience with IT Service Management Processes, such as Incident Management.

Qualifications:

• Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
• Proven experience in data analysis and reporting.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.

About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.