Desktop Support III

Posted on September 16, 2020


Madison, WI

Position Details


Job Summary

Beacon Technologies is looking to hire a skilled Desktop Support III to work in Madison, Wisconsin.

Job Description

This position will provide 2nd level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, MacBook Pros, multi-function devices (print/fax/copier/scanner), and wireless devices such as Android smartphones, Apple iPads and MiFi wireless hot spots, and this position receives escalated level support issues from an internal Service Desk.

Requirements we are seeking:

  • Have three or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices and procedures relating to Desktop Support.
  • This Desktop Support position relies on extensive experience and judgment to plan and accomplish goals.
  • This Desktop Support position is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on day-to-day end user issues.
  • A wide degree of self-direction, prioritization and latitude is expected.


If this sounds like the role for you, apply now and a team member from Beacon Technologies will be in touch!


About Beacon Technologies

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.