We are seeking a strong Billing Analyst/Business Analyst with experience writing business requirements to work in Madison, WI.
- Create business requirements for enhancements, projects and fixes
- Create test plans, test, assist with enhancements, big bug fixes and projects, etc.
- Troubleshoot issues that arise from 1 and 2nd level support team members
- Work with 3rd party suppliers on software system
- System reporting responsibilities for the area
- Develop and maintain system documentation
- Level 3 research
- Provide both business and technical help to the department related to the system
- 3-5 years of Billing Analyst experience is the #1 requirement.
- General billing/billing reconciliation/auditing is 50% of this role.
- Responsible for billing auditing to make sure charges and credits align.
- Responsible for any needed reimbursements, credit card charges, refunds, check requests, etc.
- Strong business analyst with experience, writing business requirements, test plans, testing, level 3 support, etc.
Apply now and submit your resume