Beacon Technologies is recruiting for a Business Analyst for a position located in Green Bay, WI.
- Work with internal and external customers to understand and interpret needs, develop potential solutions, and implement the optimal solution to meet their needs.
- Organize and stratify data, and utilize that data in recommending system solutions.
- Conduct requirements gathering and participate in analysis, design and implementation of customer requirements to include data translation, transfer, and security.
- Be knowledgeable of internal and external customers’ systems and work processes to better understand their needs and provide cursory analysis to identify and analyze issues.
- Provide support to the internal Systems Team by assisting in internal auditing, tracking, and resolution of specific issues.
- Investigate and recommend technology enhancements to meet customer needs, and participate in creation of new applications that may have a direct link to supporting those needs.
- Understand Ecommerce key factors, identify trends, and inform customers when applicable.
- Acquire working knowledge of all current and new SNI standard business reporting tools, to include practical application, technical knowledge and reporting capabilities.
- Provide coaching/mentoring to other Support team members where appropriate.
- Coordinate and execute system testing for Enhancements and Upgrades